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Employer Noel Recruitment Group
Job Title Director Of Operations 5* Northern Irl
Description

Director of Operations - 5***** Northern Ireland (Amazing Salary)

A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.

The Position:

As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
" Work in conjunction with the General Manager & HOD's to manage key property issues
" Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
" Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
" Respond to audits that are completed by the company to ensure continual improvement is achieved
" Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
" Comply and exceed hotel and company Service Standards
" Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
" Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
" Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
" Hold regular briefings and communication meetings with the HOD team

What are we looking for?
A Director of Operations to successfully fill this role, you must possess the following qualifications, attitude, behaviours, skills, and values that follow:

" Experience as Operations/Deputy preferably in a 5* full service hotel or luxury 4* hotel
" A degree or diploma in Hotel Management or equivalent
" Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management
" Experience in managing budgets, revenue proposals and forecasting results
" In-depth knowledge of the hotel / leisure / service sector
" Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
" Accountable and resilient
" Ability to work under pressure
" Knowledge of Hotel PMS

Please apply with an up to date CV for this exciting position and include two references please.

This job originally appeared on RecruitIreland.com
Location Northern Ireland, UK
Date Added 103 days ago
Apply Link
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